Welcome to EdgeX Detailing. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book our services, or communicate with us.

By using our website or booking our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or book a service, we may collect:

• Full name
• Email address
• Phone number
• Home or service address
• Vehicle make, model, and year
• Appointment details
• Messages or inquiries you send us

Payment Information

If you make a payment online, payment information is processed securely by our payment provider. EdgeX Detailing does not store your full credit or debit card information.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Website usage statistics

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide mobile detailing services
• Respond to inquiries
• Send appointment confirmations and reminders
• Process payments
• Improve customer service
• Improve our website and user experience
• Maintain business records
• Comply with legal obligations

3. Marketing Communications

With your consent, we may send promotional emails, special offers, discounts, or updates about our services.

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Measure marketing effectiveness

You can disable cookies through your browser settings, although some website features may not function properly.

We may use third-party analytics services, such as Google Analytics, to better understand how visitors use our website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to:

• Process payments
• Schedule appointments
• Send email or SMS notifications
• Host and maintain our website
• Comply with applicable laws or legal requests
• Protect our legal rights or the safety of others

These service providers are expected to protect your information and use it only for the services they provide.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Meet legal and accounting obligations
• Resolve disputes
• Enforce our agreements

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent where processing is based on consent
• Request deletion of your information, where permitted by law
• Ask questions about how your information is handled

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children.

If you believe a child has provided personal information to us, please contact us so we can remove it where appropriate.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised Effective Date.